FQA
Here, find out what other customers are most concerned about !
Questions about Shipment
Yes, we can ship worldwide.
Our warehouse is located in China, the goods will be shipped from China mainland.
For expected delivery date, please checkShipping & Delivery.
You will receive a notification email in your email once the package has been shipped. The tracking number and link inside are for tracking the timely status of the package.You can also track at Our order tracking page. Or if you need a team members help to check up, please contact with our service team Email: service@funyat.com and we will be in touch with a status update.
Questions about Payment & Order
For payment, we accept Paypal /Credit Card/installment
If you made the purchase via Credit Card and failed, could you please contact with Stripe Support Team for solution? Or if the issue cannot be solved, please no worry, we accept Paypal payment as well.
For the order, if not shipped out yet, please contact our Service Support Team atservice@funyat.com. We will cancel your order and provide you with a full refund.
Yes, FUNYAT takes precautions to protect your personal information. When you submit sensitive information via the website, your information is protected both online and offline. Please don’t worry for this.
Questions about Return & Refunds
1- We can accept returns or exchanges within the 30-day period.
2- All returned items must be in the original condition: unused, unwashed, and unworn. No exceptions.
Contact the FUNYAT Service Team atservice@funyat.comto confirm details and ensure that the item meets the return conditions. Once an agreement is reached, the Service Team will provide you with detailed return information. Please provide the return tracking number after shipping the item back.
Refunds are processed within 7-14 business days, after you received our confirmation on the cancellation.Please see our specificReturn & Refund Policy.
The refund are applied to the original payment method.
Still looking for answers?
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